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Training, Coaching & Facilitation Solutions

The Ambiguity Management Instrument

The Ambiguity Management Instrument (AMI)™ (pronounced ‘Am-ee’) is designed to help people learn how to manage personal and organisational ambiguity and change in the workplace.

This involves using a unique framework which enables people to recognise the four types of problems that typically occur in complex structures, and how personal preferences can cause the selection of inappropriate solutions that may have a detrimental impact on morale and motivation.

Most people are unaware of the significant way in which their Personality DNA™ causes them to think, feel and behave during their lifetime. And as a consequence will perceive and interpret information (think & feel), and communicate their understanding of their perceptions of reality physically (behave), using psychological ‘lenses’ that bias their views of ambiguity and change.

What this means in practice is that people will automatically try to make sense of their inner and outer world experiences by looking through the lens of their LEAD Influencer™ preferences; which is what causes them to address different types of problems using solutions that their own preferences prefer, but which if different to that of others can cause greater anxiety, stress or even conflict.

To develop an ability to pro-actively manage ambiguity in daily working practices. The AMI™ booklet provides a practical and memorable learning process which simply requires a Manager, Facilitator or Coach to help people understand how to use the Matrix Ambiguity Problem-Solution (MAPS) Framework ©, namely how to identify and resolve…

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The Facilitators Guidebook can be purchased separately to the AMI™ booklet and provides the knowledge component which (when coupled with skills practice and experience), will enable a Manager or a Learning & Development professional to confidently and competently use The Ambiguity Management Instrument™ in both Workshop and Coaching contexts.

To purchase The AMI™ Facilitators Guidebook (which includes a PowerPoint presentation for delivering a 1/2 day Ambiguity Management Workshop and also instructions on how to use the AMI™ booklet to conduct individual (1:1) Coaching Dialogues); or to order more copies of the AMI™ booklets for your Corporate or Client Workshop or Coaching interventions,

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Common Problems

Standardised Solutions

Complicated Problems

Specialist Solutions

Complex Problems

Emergent Solutions

Chaotic Problems

Expedient Solutions